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FAQs

Frequently Asked Questions

What is the best-before date of our products?

Our products are baked fresh daily, completely without preservatives or alcohol. This ensures their natural flavor, but also reduces their shelf life.

During the summer months, the minimum shelf life is 6 to 10 days , depending on the product.

Important information regarding storage

Please store in a cool, dry place away from light .

Our products can only be stored for up to 12 months when frozen – with minimal loss of quality.

We therefore recommend freezing the goods immediately upon receipt .

Here you will find an overview of the best before dates (BBD) of our various products:

4 Burger Buns & Hot Dog Buns : 8 days

16 Slider Buns : 8 days

40 Burger Bun Big Boxes : Up to 6 days

Shokupan : 5 days

Please note: Actual shelf life may vary depending on storage and transport conditions. For optimal shelf life, we recommend storing the products in a cool, dry place.

How long does it take to ship our products?

Shipping & Delivery Time

Shipping takes place within 1 to 3 working days (Monday to Friday) after receipt of order.

Please note: Orders placed on weekends or public holidays will be processed on the next working day and may be delivered later.

Despite careful planning , delays may occur in individual cases due to the shipping service provider – we ask for your understanding in such cases.

Are our products free from preservatives and alcohol?

In the production of our products, we have always placed great emphasis on the quality and origin of the raw materials. Furthermore, our products are free of alcohol and preservatives!

Are all our products vegan?

Except for our Shokupan breads and our Pastel de Nata, all our products are vegan.